Is Nexcess a good option for Magento hosting?

There are numerous Magento hosting services available today. Among those, Nexcess is one of the most preferred hosting providers by users for its incorporation of wonderfully rich features. In this article, I’m going to give a review on Nexcess, what great things it offers and whether it has any restrictions, which gives you more certainty in deciding whether it’s worth opting for.

Nexcess’s features

Nexcess is jam-packed with rich features. The noteworthy ones include:

  • 13 times faster than standard web hosting service. This is accomplished through the utilization of SSDs and RAIDS for Cloud Storage, Apache 2.4, MySQL 5.7, and PHP 7.0/7.1. All these tools when being included, will reduce memory consumption, enhance load balancing, boost security which in turn significantly improve the site’s performance.
  • Auto-scaling platform for Nexcess Cloud. Auto-scaling is a unique feature of Nexcess which helps to optimize loading speed for customers especially when there is a surge in traffic or e-commerce transactions. The server’s resource will automatically be scaled up to ensure the optimal speed for even double concurrent visitors.

Nexcess offers both Shared and Dedicated packages starting from S plan ($49 per month) to XL plan ($849 per month). The table below is the brief summary of some plans:

XS Shared Nexcess Cloud Plan M Shared Nexcess Cloud Plan L Dedicated Nexcess Cloud Plan
  • 25 concurrent users (up to 50 with auto-scaling)
  • 50 GB disk space
  • 1TB bandwidth
  • 75 concurrent users (up to 100 with auto-scaling)
  • 125GB disk space
  • 3TB bandwidth
  • 100 concurrent users (125 with auto-scaling)
  • 400GB disk space
  • 5TB bandwidth
  • 20 vCPU
  • 1TB bandwidth
  • 20 vCPU
  • 20GB RAM

The highest level (XL) of Dedicated Nexcess Cloud package can provide for 150 concurrent users (175 with auto-scaling), has 800GB disk space,10TB bandwidth, 32 vCPU, and 32GB RAM.

Nexcess provides free SSL certification for all of the plans. The option of upgrading to an Extended Validation (EV) SSL Certificate is also available for those who want to experience the highest level of encryption.

When using Nexcess, you can log in the Nexcess Client Portal, where you are allowed to set up everything of your hosting account such as changing resource allocations, tracking visitors analytics, and so on via the rich user interface.

Nexcess also offers a free service, specifically, free website migration. With this, there is no need for you to worry about downtime during the transition. Besides, the backups of your account are well and automatically taken care by Nexcess. They are created off-site and stored up to 30 days.

Pricing and Support

It’s clear that there are a lot of cloud hosting services which are cheaper than Nexcess, however, considering the services that Nexcess provides such as 24/7 tech support, auto-scaling, daily backups, website acceleration, and caching, it’d be a good solution to purchase.

With the support of the auto-scaling feature, you can double the number of visitors on your website for up to 12 hours, surprisingly, without paying any extra charges. There’re two choices of later payment: paying by the hour or upgrading your service to the next tier up. The best thing is that it doesn’t cost you any sum of money in the event of a temporary spike in performance.

In addition, it’s easy to upgrade and downgrade on Nexcess Client Portal, even quickly shift from shared to dedicated hosting platforms. No free trial or free plan is offered by Nexcess, but considering the services it provides, it’s really worth the money you invest.

Also, customer support is an aspect Nexcess always try to improve. They hold an opinion that getting rid of potential risks through managing websites all the time is much better than supporting customer after problems come up. Even if they arise, 24/7 support via phones, emails, support tickets, and live chat will certainly solve them effectively. After logging into the client portal, you can have access to tech support; besides, you can ask questions about buying Nexcess through live chat box.

Our verdict

Considering the above-mentioned aspects regarding features, pricing, and support, Nexcess is still a good choice to go for and best-suited for medium-sized stores. For enterprise-level and basic websites, perhaps it is better to consider other hosting service providers.

>>> Visit Nexcess and sign up for Magento hosting plan here.

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